You might have heard about this on the news, but for me it’s personal; it happened in the building where my wife and son work.
The Police Records Department is located several yards inside the front door to our city hall. A thin young man, approximately eighteen years old, paced in the entryway before approaching the window and mumbling something.
Kathy (not her real name) was working the desk. “Could you repeat what you just said?”
What happened next made the national news. Read about it here.